Refund policy

At Antify Shop we want you to be completely satisfied with your purchase. We offer refunds or replacements in the following situations:

Damaged or defective items — if your item arrives damaged or defective contact us within 14 days of delivery at support@antifyshop.com with a photo or video of the damage. We will send a replacement or issue a full refund.

Lost or undelivered orders — if your order has not arrived within 30 days of the estimated delivery date contact us and we will investigate and either reship or refund.

Wrong item received — if you received the wrong item contact us within 30 days with a photo and we will correct it immediately.

We do not accept returns for change of mind or incorrect size selection. Please note that our products ship from international warehouses. Delivery times are estimates and minor delays do not qualify for a refund unless the order has not arrived within 30 days of the estimated delivery date. Please review your order carefully before purchasing.

To request a refund contact support@antifyshop.com. Approved refunds are processed within 5–10 business days back to your original payment method.

EU Customers — 14 Day Cooling Off Period: Customers located in the European Union have the right to cancel or return their order within 14 calendar days of receiving their goods for any reason and without justification. Items must be in the same condition as received — unused, with tags, and in original packaging. Proof of purchase is required. Return shipping costs are the responsibility of the customer. Refunds will be processed within 14 days of receiving your withdrawal request directed to support@antifyshop.com.

At our sole discretion, Antify Shop may approve refund or replacement requests outside of the situations listed above on a case by case basis. If you believe your situation warrants an exception please contact us at support@antifyshop.com and we will do our best to find a fair resolution for you.